PRO SHOP // RETURNS & EXCHANGES
Returns & Exchanges
Get the right kit on your hands. Here's how returns and sizing swaps work — no runaround.
Fair Deal
If your gear is faulty, damaged, or just the wrong size, we'll make it right with an exchange, replacement or refund. Items must be unused and in original condition for sizing exchanges.
What Qualifies
Wrong size
Unworn, unwashed apparel with tags still on can be exchanged for a different size, subject to stock.
Faulty or damaged
Gear that arrives faulty or damaged will be repaired, replaced or refunded.
Wrong item sent
If you received a different product or quantity from what you ordered, we sort it at our cost.
Used or worn gear
For hygiene reasons, hand wraps, mouthguards, and worn or washed apparel cannot be returned.
How to Start a Return
- 1
WhatsApp us on 067 603 5511 with your order number and what you'd like to return or exchange.
- 2
Send a quick photo of the item and its tags where relevant.
- 3
We'll confirm and tell you whether to courier it back or drop it at the gym.
- 4
Approved exchanges and refunds are processed within 5 business days of us receiving the item.
Refund Timeline
Approved refunds are paid back by EFT within 5–10 business days once we've received and checked the item. Exchanges are dispatched within 2 business days of approval, subject to stock.
Start a return on WhatsApp: 067 603 5511 — please have your order number ready.